Effective Date: 01.01.2025

Solex Energy Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or products. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

• Name
• Email address
• Phone number
• Address
• Payment details (where necessary for transactions)

1.2. Non-Personal Information:

• Browser type and version
• Operating system
• IP address
• Usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our products and services.
• To process transactions and send related information.
• To communicate updates, offers, and promotional materials.
• To improve user experience by analyzing website performance and trends.
• To comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information with:

3.1. Service Providers:
Third-party vendors who assist in operating our business, such as payment processors, delivery partners, or IT service providers.

3.2. Legal Authorities:
If required by law, we may disclose your information to legal or regulatory authorities.

3.3. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• The right to access, update, or delete your personal information.
• The right to withdraw consent for data processing.
• The right to file a complaint with a regulatory authority.

To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Solex Energy Limited
Address: Solex Energy Limited 8th Floor, Rio empire, Opp. RTO, Pal, Surat, Gujarat 394510

Email: [email protected]
Phone: 1800 572 8787

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Solex Energy Limited.