Solex

Terms & Conditions

Effective Date: 01.01.2025

Welcome to Solex Energy Limited (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, products, and services. By interacting with us or accessing our website, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website or engaging with our services, you agree to these Terms and Conditions. If you do not agree to these Terms, you must not access our website or engage with us.

2. Scope of Services

Solex Energy Limited specializes in [insert a brief description of services/products, e.g., “solar energy solutions, equipment, and related services”]. Details of specific services and products are provided upon inquiry or in person.

3. Website Use

Our website is intended for informational purposes only. While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or timeliness of the content.

4. Orders and Payments

4.1. Inquiry and Quotation Process:
We do not sell products or services directly through our website. To make a purchase or obtain pricing, you must contact us directly via phone, email, or in person.

4.2. Payment Terms:
Payments are processed offline as per the agreed terms between Solex Energy Limited and the customer. Payment methods and terms will be communicated during the ordering process.

5. Delivery and Shipping

5.1. Delivery Process:
Delivery arrangements are made during the ordering process. Delivery timelines, charges, and terms will be discussed and agreed upon with the customer.

5.2. Risk of Loss:
Ownership of and risk in the goods pass to the customer upon delivery unless otherwise agreed in writing.

6. Returns and Refunds

6.1. Return Policy:
Returns are accepted only in accordance with our Return Policy [insert details]. Products must be returned in original condition within the agreed timeframe.

6.2. Refunds:
Refunds, if applicable, will be processed based on the agreed terms and in compliance with local laws.

7. Warranty and Liability

7.1. Warranty:
Solex Energy Limited provides warranties as per the product’s specifications and applicable laws. Warranty terms will be provided during the purchase process.

7.2. Limitation of Liability:
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount agreed upon for the specific product or service.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned or licensed by Solex Energy Limited. You may not reproduce, distribute, or exploit any content without prior written consent.

9. Prohibited Conduct

You agree not to:

  • Use our website for unlawful purposes.
  • Disrupt or interfere with the functionality of our systems.
  • Misrepresent your identity or provide false information.

10. Privacy Policy

Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [insert jurisdiction]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].

12. Force Majeure

Solex Energy Limited is not liable for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, labor disputes, or government actions.

13. Amendments

We reserve the right to update these Terms and Conditions from time to time. Changes will be posted on our website with the updated effective date. Continued use of our website or services after updates constitutes your acceptance of the changes.

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

Solex Energy Limited
8th Floor, Rio Empire
Opp. RTO, Pal, Surat 394510

1800 572 8787

By using Solex Energy Limited’s website, you acknowledge and agree to these Terms and Conditions.